Summary

The Social Security Administration (SSA) is investigating recent outages on its “My Social Security” website, which blocked millions from accessing benefits.

The crashes follow policy changes shifting retirees online and reducing phone support. Elon Musk has been monkeying with America’s retirement system, with no positive results so far.

Musk falsely claimed 40% of SSA calls are fraudulent, fueling criticism. While SSA denies permanent office closures, it admitted to downsizing certain sites.

  • CharlesDarwin@lemmy.world
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    1 day ago

    Probably applies to most of the private sector, too. A startup company only dealing with “social media” can afford to have failure, at least in the early days…but adults doing adult things where “breaking things” has real consequences, including lives…not so much.

    But a whole lot of ding-a-lings think government should be run like a business, and if the stupid notion of “moving fast and breaking things” has infected a lot of the private sector, it’s going to have knock-on effects when people try to apply the notion that the President should be just like a CEO at a large multinational corporation. A lot of stupid ideas originate with trying to run government like a business and/or like a household budget.

    • HubertManne@piefed.social
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      1 day ago

      I agree whole hardheadedly. Felt like my last company was like that which was funny because they were also ultra paranoid with security which seemed like a conflicting thing.