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Being able to easily purchase a single song from a reputable source in the comfort of your home instead of going out to physically buy an entire album and then rip it to your computer was a better user experience, yes. Most users are technologically illiterate, and trying to pirate stuff just lead to them getting viruses.
If all it takes is a shift or two, then landlords can surely recoup the costs with an extraordinarily small increase of rent (pennies or single digit dollars).