My opinion is that what matters is how much money each part of the network receives.
For example, instances tend to be transparent about their funding. And we can see that some of them are just months away of being out of cash. Meanwhile, we see people subscribing(!) to a very expensive app that charges $20 to remove ads (and tracking and data collecting) otherwise.
I think is okay to keep people aware of these things. Getting defensive about it is just a waste of energy. For both sides.
I think that’s part of the game, it trains you by making sure you can clear the first levels even if your items are bad or you had bad RNG.
After a while I was able to consistently clear the entire first floor with just my starting revolver (Huntress). Maybe with the Marine it will be easier.
That being said, it can take a long time for this so if you don’t play very often it is definitely frustrating.