Ooo ooo I know this one! That’s when you get a letter in the mail saying the feds have taken over your loan, the month payments start being due, and literally no other information. And then you call them and ask where to send payments and they say to send it wherever you had been sending it, seemingly missing the part where they just took over the loan. And then life happens and you realize you haven’t made payments. So you call and get the same runaround. And then you call later and give them an address update when you move, ask them about paying, and get treated like you have three heads. And then a few years later you get a very angry letter that the loan is in default. So you call and explain, and the person on the other end treats you like human filth, barely stopping short of using obscenities. So you hang up to let your anger simmer down, call back, and speak with “a manager.” Explain the whole thing top to bottom. That’s when you find out that when they took over your loan seven years ago, they immediately put it into the delinquent bin even though it was quite fresh at the time. And everyone you’ve talked to since just assumed you were a deadbeat.
Then you pay off the loan total using a credit card (because it’s thousands of dollars and you’re broke) and pay the interest again.
Ooo ooo I know this one! That’s when you get a letter in the mail saying the feds have taken over your loan, the month payments start being due, and literally no other information. And then you call them and ask where to send payments and they say to send it wherever you had been sending it, seemingly missing the part where they just took over the loan. And then life happens and you realize you haven’t made payments. So you call and get the same runaround. And then you call later and give them an address update when you move, ask them about paying, and get treated like you have three heads. And then a few years later you get a very angry letter that the loan is in default. So you call and explain, and the person on the other end treats you like human filth, barely stopping short of using obscenities. So you hang up to let your anger simmer down, call back, and speak with “a manager.” Explain the whole thing top to bottom. That’s when you find out that when they took over your loan seven years ago, they immediately put it into the delinquent bin even though it was quite fresh at the time. And everyone you’ve talked to since just assumed you were a deadbeat.
Then you pay off the loan total using a credit card (because it’s thousands of dollars and you’re broke) and pay the interest again.
Well that was a depressing read
If it makes you feel any better, this all happened 20+ years ago.